Features: The UPS Mobile app offers a range of helpful features for users. With the app, users can easily track their shipments, manage deliveries, and find UPS locations nearby. The app also allows for customization of delivery preferences, such as requesting a hold for pickup or authorizing shipment releases. Users can also easily scan and track packages using the app.

Usability: The app is intuitive and user-friendly, making it easy for anyone to navigate and utilize its features. The layout is well-organized, and the step-by-step instructions for tracking shipments and managing deliveries are straightforward.

Design: The design of the app is clean and modern, with a simple and easy-to-navigate interface. The color scheme and overall layout are visually appealing, and the app's functionality is enhanced by its well-designed interface.

Pros:

• Easily track and manage shipments
• Customize delivery preferences
• Find UPS locations
• User-friendly interface
• Clean and modern design

Cons:

• Some users have reported occasional glitches with the app
• The scanning feature can be temperamental at times

Overall, UPS Mobile offers a convenient and efficient way for users to track and manage their shipments. With its user-friendly design and range of helpful features, the app is a valuable tool for anyone who frequently uses UPS services.